Shipping & Delivery
PROCESSING TIME
Processing time is between 1–3 business days.
This is the time required to prepare your order, including quality checks, careful packaging, and shipping label creation, before it is handed over to our courier. Please note that processing time does not include transit time, which begins once the order has been dispatched.
ESTIMATED TRANSIT TIME
Estimated transit time is between 2 - 8 business days. If you still have not received your purchase within this time frame, please contact us. (Please note this does not include processing time).
Please note that if you live in a rural area, shipping times will take longer.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
Please leave email when placing your order so that you will receive the tracking number.
WHOLESALE SHIPPING POLICY
Shipping Terms
- All wholesale orders are shipped at the customer's expense.
- Shipping costs are calculated after your order has been packed and are based on the order's weight, dimensions, and delivery location.
- A shipping quote will be provided before your order is dispatched.
- Payment for both the order and shipping must be received in full before the order is shipped.
IMPORTANT NOTICE: We do not ship to parcel lockers, only residential addresses
African Food Hair & Beauty Wholesalers is not liable for any issues arising from an incorrect address provided by the customer. Please ensure that all delivery details are accurate before completing your order.